Product Questions
1. What types of golf equipment do you sell?
We offer a wide range of golf equipment including Drivers, Fairway Woods, Iron Sets, Putters, Utility / Hybrids, Wedges, and Head Only options. Check out our Clearance section for great deals!
2. Are your products suitable for all skill levels?
Yes, our products cater to golfers of all skill levels, from beginners to professionals. We have a variety of options to suit your needs.
Shipping and Delivery
1. What are your shipping options?
We offer two main shipping methods: Standard Shipping via DHL or FedEx, which takes 10-15 days after dispatch and costs $12.95, and Free Shipping for orders over $50 using EMS, which takes 15-25 days after dispatch.
2. How long does it take to process my order?
Orders are typically processed within 1-2 business days. Once processed, your order will be packed securely and dispatched as soon as possible.
3. Do you ship internationally?
Yes, we ship globally with the exception of some remote areas in Asia and other regions. We strive to bring you the best in golf equipment no matter where you are.
Returns and Refunds
1. What is your return policy?
If you are not completely satisfied with your purchase, you have 15 days from the date of receipt to return the item. Please refer to our Returns Policy for more details.
2. How do I initiate a return?
To initiate a return, please contact our customer support team at [email protected]. They will guide you through the process and provide you with the necessary instructions.
Payment Methods
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for your convenience.
2. Is my payment information secure?
Yes, we use secure payment gateways to ensure that your payment information is protected. Your security is our top priority.
Account and Support
1. How do I create an account?
Creating an account is easy! Simply click on the “Sign Up” button on our website and follow the prompts to set up your account.
2. How can I contact customer support?
You can reach our customer support team at [email protected]. We are here to assist you with any questions or concerns you may have.
